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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danielle knueppel

Danielle knueppel

December 26, 2024

5  out of  5
rating by Danielle knueppel
"Liliana p is absolutely awesome everyone from there office Edgar and Luis who used to work there they are great the always get things done ✅ I could not be more than happier I am a long time customer of over 6yrs now if you are looking for renters home owners commercial or personal insurance state mansa is the place to be 😁❤️"
We responded:
"Thank you, Danielle, for your awesome review! It's great to hear about your positive experiences with our team. Your recommendation means a lot, and we're here to continue providing the service you love for all your insurance needs!"
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Gloria Nuñez

December 19, 2024

5  out of  5
rating by Gloria Nuñez
"Excelente atención y pronta respuesta a los problemas, Gran equipo, State Farm Ins..."
We responded:
"¡Agradecemos tu reseña! Nos complace saber que nuestro equipo te brindó una atención rápida y eficiente. ¡Estamos aquí para servirte!"
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noel garcia

December 18, 2024

5  out of  5
rating by noel garcia
"Excelente atención 100%, Gracias por tu amabilidad Liliana picazo! 👏"
We responded:
"¡Gracias por tu comentario! Nos alegra saber que recibiste una atención del 100%. Liliana apreciará tus amables palabras. ¡Estamos siempre a tu disposición!"
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Galvan Manchame

December 17, 2024

3  out of  5
rating by Galvan Manchame
"Gracias Liliana Picazo por ayudarme eres una excelente persona"
We responded:
"¡Gracias por tu comentario! Liliana se alegra de haber podido ayudarte. Valoramos mucho tu reconocimiento. ¡Siempre a tu servicio!"
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griselda acevedo

December 17, 2024

5  out of  5
rating by griselda acevedo
"I called my STATEFARM agency and the agent Liliana attended me, very kind, she explained everything very well and clearly , thank you very much!"
We responded:
"Thank you for sharing your experience! It's awesome to hear that Liliana provided you with clear and kind assistance. We appreciate your feedback and are grateful to know you had a positive interaction with our team."
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Sheila Segars

December 16, 2024

5  out of  5
rating by Sheila Segars
"Exceptional help. Returned my call and explained everything to me. We came up with an affordable solution."
We responded:
"Thank you for sharing your experience, Sheila! If you have any more questions or need further assistance, feel free to reach out anytime. Your feedback is greatly appreciated!"
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Flavio Castro

December 13, 2024

5  out of  5
rating by Flavio Castro
"El personal es amable te a tienden bien"
We responded:
"¡Gracias por tu reseña! Nos alegra saber que nuestro equipo te ofreció un buen servicio. ¡Estamos aquí para ayudarte siempre!"
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Israel Reyes

December 12, 2024

5  out of  5
rating by Israel Reyes
"Liliana gracias por ayudarme estoy muy contento por su servicio que usted mi brindo"
We responded:
"¡Gracias por tu reseña! Nos alegra mucho saber que Liliana te ayudó y que estás satisfecho con nuestro servicio. ¡Estamos a tu disposición para lo que necesites!"
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Yeison Salamanca

December 3, 2024

5  out of  5
rating by Yeison Salamanca
"Liliana Picazo excelente asesora la recomiendo"
We responded:
"Yeison, ¡gracias por tus 5 estrellas reconociendo el gran trabajo que hace Liliana! Apreciamos tu recomendación de nuestros servicios a todos."
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B Steel

October 23, 2024

1  out of  5
rating by B Steel
"Extremely unprofessional and the worst state farm agency I have had the displeasure of working with. I just moved cross country, state farm has been my insurance for the last 4 years, and my old agent was fantastic. Upon arriving in NJ I contacted the local agent to get my insurance switched over to NJ. The individual handling my NJ policy gave me misinformation saying I need to visit 2 different MVC locations for my license and vehicle separately (not true, Eatontown handled both). He then attempted to rush me to get everything switched over to put me on a new policy weeks before my current one expired. And finally when I stated I had to wait on a bank statement because the MVC rejected my proof of residence, the agent upsold me on getting a renters policy, claiming that's all that is needed for proof of residency. Yet at the DMV they informed me nothing from my insurance (auto or renters) could be used as proof of residence. Upon contacting this agency to speak with a different agent, the initial one I spoke with called me back and continued to lie claiming "it must of just been the clerk you spoke to because I do this all the time and the renters policy is always accepted". When I responded by pointing out it wasn't on the list of documents that prove residence, he began interrupting and over speaking me, to continue pushing he sell. I will never work with state farm in NJ again after this experience. Someone that claims 13tears experience as an agent gives me incorrect information twice in order to upsell me on an unnecessary policy is fraudulently"
We responded:
"We are sorry you feel this way. After reviewing with my team member that assisted you, I found that he did try to assist you with your proof of residency for the DMV. Please contact me at the office (732) 776-9999 to discuss further."
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Joel Ugalde

April 9, 2024

4  out of  5
rating by Joel Ugalde
"Good 💯👍"
We responded:
"Thank you, Joel! We appreciate your review and support."
Profile photo of Rosie Trejo

Rosie Trejo

December 25, 2023

5  out of  5
rating by Rosie Trejo
"I really like their agents, very nice service and I highly recommend."
We responded:
"Thank you, Rosie! Your 5-star review and recommendation of our services is truly appreciated."
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Murali Krishna

December 3, 2023

5  out of  5
rating by Murali Krishna
"The really good understanding exactly what we need…. I meet the person, Edgar valera good knowledge of he make it more easier good job man 👍 I highly recommend here"
We responded:
"Thank you for your 5-star review and recognition of Edgar! We're so happy he could assist you with everything you needed. We appreciate your recommendation of our services to others!"
Profile photo of Jose Rodriguez

Jose Rodriguez

September 25, 2023

5  out of  5
rating by Jose Rodriguez
"Best life and auto insurance. This agency has the best customer service."
We responded:
"Thank you so much for taking the time to share your experience with our agency, Jose Luis! We are so glad that we could provide you with your life and auto insurance! We strive to go the extra mile to provide you with friendly, professional and thorough customer care! We are truly honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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R B

June 29, 2023

1  out of  5
rating by R B
"I had State Farm for my trucks motorcycles and trailers for 8+ years, turns out State Farm is just another slimy insurance company but with decent ads and local offices. I was hit and run by a car and State Farm is doing everything it can to loophole it’s way out of accountability. Also, I tried calling this office to speak with an agent and they weren’t available all day? Now with geico, and paying much less. ((Shrugs))"
We responded:
"We are sorry for this experience with State Farm, though we are unable to find you in our system. Please give our office a call to discuss further. Thank you. "
Profile photo of Julia Lawrence

Julia Lawrence

November 7, 2022

5  out of  5
rating by Julia Lawrence
"They are the best!! Been with them over 8 yrs and they are absolutely 💯 👌, Love Edgar very professional and patient always greet you with a smile."
We responded:
"Julia, thank you for taking the time to recognize Edgar and our agency! We truly appreciate your kind words."
Profile photo of Julio Santiago

Julio Santiago

May 12, 2022

5  out of  5
rating by Julio Santiago
"Buen. Servicio"
We responded:
"Gracias por los maravillosos comentarios. Nos esforzamos por brindarle la atención al cliente que usted se merece. ¡Siempre es un placer poder ayudarlo con cualquiera de sus preguntas o necesidades de seguro! Thank you for the wonderful feedback. We strive to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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H. B.

May 17, 2021

5  out of  5
rating by H. B.
"Amazing customer service and rates!!!"
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Michael Allen

December 23, 2020

5  out of  5
rating by Michael Allen
"Great people, very helpful, they communicate well and Mansa is a great leader!!!!"
We responded:
"Michael, thank you so much for the review! We appreciate the feedback!"
Profile photo of Pam Lamberton

Pam Lamberton

May 20, 2020

5  out of  5
rating by Pam Lamberton
"I have had State Farm Insurance since I graduated college in 1965. That’s a long time and the reason why is the company has ALWAYS been there when I needed them. Must be something in their corporate environment. I have only had three different agents in all that time, only switching between offices when I moved. I am currently with Mansa Nicome in Neptune City, NJ and they are continuing my excellent State Farm experience. I had a personal articles claim just last week and it settled and I was reimbursed within 24 hours. Even thought the employees are working from home they managed their outstanding service. I highly highly recommend State Farm and the Mansa Nicome Agency in Neptune City."
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Dave Coccio

May 6, 2020

5  out of  5
rating by Dave Coccio
"Edgar was more than helpful with all my insurance needs, thank you!"
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Gabriel Percino

March 28, 2020

5  out of  5
rating by Gabriel Percino
"please someone who can give me the agent number luis vargas thanks"
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jennifer rodriguez

November 7, 2019

5  out of  5
rating by jennifer rodriguez
"Best service ever"
Profile photo of Peggy Auerbacher

Peggy Auerbacher

December 26, 2018

5  out of  5
rating by Peggy Auerbacher
"Every conversation I have had with this office, and with Brandy in particular has been positive. I never feel rushed, and all information exchanged is confirmed by follow up email so I have a record. There's a high level of trust that I am getting the best product and value from year to year."
Profile photo of Steve Savage

Steve Savage

December 5, 2018

5  out of  5
rating by Steve Savage
"Insurance is one of really important investments we all must make. That is why you should choose your insurance person as carefully as you would your doctor. We have had the same insurance company for both our home and our automobiles for more than 30 years. Without any personal contact, and without explanation, they continued to raise our rates far beyond the limits of what would be indemnification should a claim be necessary. When we realized that we were no longer a customer but a number somewhere in the great out there of cyberspace, we knew it was time to look elsewhere. We comparison shopped every company that serves our Neptune area for price, customer service satisfaction, and best coverage for our particular needs. So, while there are a great many insurance agencies and companies that were eager to accept our business, the one insurance professional we found, that truly stood head and shoulders above all the rest, was Edgar Valera of the Mansa Nicome - State Farm Insurance Agency in Neptune City. We quickly discovered, to our delight, that Mr. Valera is a true insurance professional in every sense of the word. He has studied insurance policies and their applications to provide his customers with the best possible coverage for the least amount of cost. He patiently explained every facet of our risks and which coverages would be necessary to protect us from loss and liability. He answered every question we had in plain simple understandable language. While the best we were hoping for was better service for the same insurance coverage, what we got, thanks to Mr. Valera, was a savings of over $1,000. I will repeat that: Mr. Valera saved us over $1,000 and gave us much more coverage than we ever had with our previous company. On a more personal note, State Farm's motto about being "Like A Good Neighbor" is true in every sense of the word. We found a friend in Edgar Valera. He's not just "Like a Good Neighbor;" he is our good neighbor. My wife and I, unhesitatingly, recommend him to everyone who, not only needs insurance, but who wants to be treated with respect and dignity and professionalism."